1. Information We Collect
We may collect and process the following categories of personal information:
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Contact Information: name, email address, phone number, billing/shipping address.
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Account Information: username, password, order history.
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Payment Information: payment method details (processed via secure third-party providers).
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Usage Data: browsing behavior, IP address, device identifiers, cookies.
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Marketing Preferences: subscription status, marketing interactions.
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Customer Support Data: any information you provide in communications with our support team.
2. How We Use Your Information
We use your personal information for the following purposes:
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To process and fulfill your orders.
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To provide customer support and respond to inquiries.
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To personalize and improve our services and website.
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To send you order updates, account notifications, and marketing communications (with your consent).
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To maintain security and prevent fraud.
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To comply with legal obligations and regulatory requirements.
3. Legal Basis and Your Rights
Under GDPR and CCPA, we rely on the following legal bases to process your data:
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Contractual necessity: to fulfill our contractual obligations to you.
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Consent: for marketing communications and cookies where required.
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Legitimate interests: to operate and improve our services.
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Legal obligation: to comply with applicable laws.
Your rights include:
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Access to your personal data.
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Rectification of inaccurate data.
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Erasure of your data (“right to be forgotten”).
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Restriction or objection to certain processing.
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Data portability (where applicable).
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Right to withdraw consent at any time.
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Right to not be subject to automated decision-making (where applicable).
To exercise your rights, contact us at: upsstoreus@gmail.com.
4. Information Security
We implement appropriate technical and organizational measures to protect your personal information, including:
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Secure data transmission (SSL/TLS).
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Access controls and authentication.
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Regular system updates and vulnerability management.
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Secure third-party processors under strict contractual terms.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
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Essential Cookies: necessary for website functionality.
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Analytics Cookies: to understand usage patterns (e.g., via Google Analytics).
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Marketing Cookies: to deliver personalized content and advertisements.
You can manage cookie preferences through your browser settings or opt-out tools where available.
6. Sharing of Information
We do not sell your personal data. We may share information with:
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Service providers: for payment processing, analytics, order fulfillment, and email delivery.
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Legal authorities: if required by law or to protect our rights.
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Business transfers: in case of mergers, acquisitions, or asset sales.
All third-party service providers are required to process your data in compliance with applicable laws and under strict confidentiality.
7. Accessing or Correcting Your Data
You can request access to, or correction of, your personal information by contacting us at upsstoreus@gmail.com. We will respond in accordance with applicable data protection laws.
8. Deleting Data or Withdrawing Consent
You have the right to request deletion of your data or withdraw your consent for specific uses (e.g., marketing communications). Contact upsstoreus@gmail.com with your request. We will process it as required by law.
9. Data Retention Policy
We retain personal data as follows:
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Order data: retained for 10 years for legal, regulatory, and warranty purposes.
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Other data is retained only as long as necessary to fulfill its collection purpose or comply with legal obligations.
10. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. Please review their respective privacy policies when visiting their sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be available on our website with the Last Updated date indicated above.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
UpsStoreus trading co., ltd.
Email: upsstoreus@gmail.com
Website: https://upsstoreus.com
13. Consent Statement
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.